1111net Privacy Policy

1 Introduction

Welcome to 1111net. We believe privacy is a fundamental right for every user. This privacy policy explains what information we collect when you use the 1111net platform, why we collect it, and how we keep it secure.

This policy applies to all 1111net services — including the website, mobile app, and any other digital channel. By creating an account on 1111net, you agree to this privacy policy. Please read it carefully before registering.

We want you to use 1111net with complete confidence. If you have any questions, our support team is always ready to help.

2 Information we collect

1111net collects information from you in several ways. This data falls into three main categories:

A) Information you provide directly

Information you provide directly when registering, logging in, or updating your profile:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad/Rocket number)
• Messages or complaints submitted to support

B) Automatically collected information

When you use 1111net, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Login and logout times and dates
• Games played and session duration
• Betting history and transaction records
• Information collected from cookies and web beacons

C) Information received from third parties

In some cases, information may also be received from third parties:

• Transaction confirmation from payment gateway
• KYC results from identity verification service providers
• Risk score from fraud prevention services

3 Use of information

1111net uses your information for the purposes listed below. Each purpose is directed at improving our service and keeping you protected:

4 Data Sharing & Disclosure

1111net takes your privacy seriously. We never sell your information or share it with third parties for marketing purposes. Your data may only be shared in the specific circumstances outlined below:

Service provider partners

1111net works with a select group of trusted partners who help us operate our services. These include payment gateway providers, KYC verification services, server and cloud hosting providers, and fraud prevention services. Each partner only receives the information necessary for their specific function, and all are contractually bound to uphold our privacy standards.

Legal and regulatory authorities

We are legally required to provide information in response to court orders, lawful requests from law enforcement, or demands from regulatory authorities. Only the minimum necessary information will be disclosed in such cases.

Business changes

If 1111net undergoes a merger or acquisition, user data may be transferred to the new ownership. You will be notified in advance should this occur.

5 Data Retention & Duration

How long 1111net retains your data depends on the type of information and the purpose for which it was collected:

• Account information: For as long as the account is active, and for at least 5 years after closure.
• Transaction records: 5 to 7 years, in accordance with financial regulatory requirements.
• KYC documents: Up to 5 years after account closure.
• Support contact: Up to 2 years after last contact.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies typically last 1 year.

Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.

Where is your data stored?

1111net stores your data in secure, internationally certified data centers. Servers are monitored around the clock and backed up on a regular basis. All international data transfers follow the highest security standards.

6 Cookie Policy

Cookies are small text files stored in your browser or device. 1111net uses cookies to improve service quality and personalize your experience.

Types of cookies we use

• Essential cookies: Required for maintaining login sessions and core site functionality. These cannot be disabled.
• Performance cookies: To analyze which sections of the site are used most.
• Functionality cookies: To remember your preferences (language, theme).
• Advertising cookies: To show relevant offers (only with your consent).

Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how 1111net functions.

7 Your rights

As a 1111net user, you have several important rights over your own data:

How to exercise your rights

To exercise any of your rights, please write to our support team. We are required to respond to your request within 30 days. In complex cases, this period may be extended to a maximum of 90 days, and you will be informed of the reason.

Opt out of marketing

If you no longer wish to receive promotional emails or SMS messages, click the "Unsubscribe" link at the bottom of any message or let our support team know. This will stop marketing communications, but essential service-related messages will continue.

8 Protection of minors' data

1111net does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If an underage user has created an account and this comes to our attention — or you report it to us — the account will be closed immediately and all associated data will be deleted.

If you believe your child has created an account on 1111net, please contact our support team immediately.

9 Security Measures

1111net uses industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS protection: Advanced firewalls are in place on our servers.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Two-factor authentication (2FA): An extra layer of security on your account.
• Staff Training: All staff are regularly trained on data protection.
• Incident response: In the event of a security breach, users will be notified within 72 hours.

Please note that no method of transmission over the internet is 100% secure. We take every possible measure, but we also encourage you to keep your password strong and never share it with anyone.

10 Policy Changes & Contact

1111net may update this privacy policy from time to time. For any significant changes, you will be notified in advance via your registered email or an in-app notification. Continued use of the platform after any update constitutes acceptance of the revised policy.

The date of the most recent update will always be shown at the top of this page. If you need a copy of a previous version, please contact our support team.

Contact us

For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We typically respond within 24–48 hours.

Email: [email protected]